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Survey instructions

The pages listed in this section contain specific information relevant to all the surveys in the NHS Patient Survey Programme. Take a look through for advice and guidance that can be applied to any national survey that your organisation is implementing.

  • Patient feedback and the NHS Constitution
  • Setting up a project team
  • Data protection and confidentiality
  • Ethical issues, ethics committees and research governance
  • Collecting data from non-English speaking populations
  • Publicising surveys
  • Implementing the survey; the practicalities
  • Submitting samples
  • Entering and submitting final data
  • Making sense of the data
  • Reporting results
  • Updated trust-level benchmark reports
  • Universal glossary
Survey instructions
  • Survey instructions
    • Patient feedback and the NHS Constitution
    • Setting up a project team
    • Data protection and confidentiality
    • Ethical issues, ethics committees and research governance
    • Collecting data from non-English speaking populations
    • Publicising surveys
    • Implementing the survey; the practicalities
    • Submitting samples
    • Entering and submitting final data
    • Making sense of the data
    • Reporting results
    • Updated trust-level benchmark reports
    • Universal glossary
The NHS Patient Survey Programme is delivered by CQC on behalf of NHS England and the Department of Health and Social Care.
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