Privacy & Cookies Policy

Privacy statement

The ‘received a questionnaire’ and ‘NHS Trust FAQs’ pages explain how personal data is used for the NHS Patient Survey Programme. For more information on how CQC processes personal data and your rights please see the CQC privacy notice.

For more information about how the NHS trust that provided/provides your care processes your personal data please see their website or contact them directly.


We use cookies on our website to make your experience as easy and simple as possible.
Cookies are small data files that we place on your computer. They improve your experience by measuring how you use the website so we can make sure it meets your needs.

Cookies do not identify you personally.

Types of cookies and what they do

The below provides some information on the cookies which we use on our website:

  • _ga: Google Analytics. This helps us count how many people visit the website by tracking if you’ve visited before. Expires: 2 years
  • _gat_UA-8492113-3: Google Analytics. Used to throttle request rate. Expires: 1 min
  • _gid: Google Analytics. Used to distinguish users. Expires: 24 hours
  • CookieControl: It controls the appearance of the cookies consent banner. Expires: 1 year

Managing the cookies on your computer

You can restrict or block cookies set by our website and others by changing the settings in your browser. Doing this however, may impact the way our website works for you in the future.

Visit the Information Commissioner’s Office website to find out more about restricting or blocking cookies in different browsers.