Survey instructions

The pages listed in this section contain specific information relevant to all the surveys in the NHS Patient Survey Programme. Take a look through for advice and guidance that can be applied to any national survey that your organisation is implementing.

• Patient feedback and the NHS Constitution
• Setting up a project team
• Data protection and confidentiality
• Ethical issues, ethics committees and research governance
• Collecting data from non-English speaking populations
• Publicising surveys
• Implementing the survey; the practicalities
• Submitting samples
• Entering and submitting final data
• Making sense of the data
• Reporting results
• Updated trust-level benchmark reports
• Universal glossary