The topics listed in this section contain specific information relevant to all the surveys in the NHS Patient Survey Programme. Please click on any of the titles below to access the information:


The importance of patient feedback


Setting up a survey team


Data protection and confidentiality


Ethical issues, ethics committees and research governance


Collecting data from non-English-speaking populations


Publicising the survey


Implementing the survey: practicalities


Submitting your sample


Making sense of the data


Reporting results


NHS Patient Survey Programme universal glossary



Please contact the Survey Coordination Centre Icon: Email address if you have any queries or comments about these instructions.