Urgent and Emergency Care Survey 2024

Design and Development

In this category, you will find documents relating to the design and development stage of the survey. This includes the survey development report detailing the full development process for the survey, ethical and information governance approvals.

• Section 251 approval letter.pdf
• Survey Development Report.pdf

Survey Materials

In this category, you will find the survey materials. These include the dissent posters which should be displayed in each trust throughout the sampling month or period.

Instructions and Guidance

In this category, you will find all the instruction and guidance materials needed by an NHS Trust or approved contractor to implement the survey. It also includes documents to help support NHS Trusts with the contractual arrangements for working with an approved contractor.

• 1st Trust Webinar Slides.pptx
• 2nd_Trust Webinar Slides.pptx
• Data Cleaning Guidance.pdf
• Data Entry Checklist.xlsx
• Data Entry Spreadsheet Type 3.xlsx
• Data Entry Spreadsheet Type_1.xlsx
• Pilot Sample construction spreadsheet 1.xlsx
• Pilot Sample construction spreadsheet 2.xlsx
• Pilot sample declaration form.xlsx
• Pilot sampling instructions.docx
• Pilot_Weekly fieldwork monitoring template_v2.xlsx
• Sample construction spreadsheet 1_V3.xlsx
• Sample construction spreadsheet 2_using approved contractor_v2.xlsx
• Sample construction spreadsheet_2_for in_house trusts_V3.xlsx
• Sample declaration form for in-house trusts V2.xlsx
• Sample declaration form for trusts using a contractor V2.xlsx
• Sampling instructions_V3.docx
• Survey handbook.docx
• Type 1_Weekly fieldwork monitoring template_v2.xlsx
• Type 3_Weekly fieldwork monitoring template_v2.xlsx

Analysis and Reporting

In this category, you will find reports and datasets that can help support any analysis you might want to do and help to explain the survey results more widely.

• Benchmark Data_Type 1.ods
• Benchmark Data_Type 3.ods
• Data_mapping_document.xlsx
• National Tables_Type 1.ods
• National Tables_Type 3 by Designated UTC.ods
• National Tables_Type 3.ods
• Quality and Methodology Report.odt
• Quality and Methodology Report.pdf
• Scored questionnaire Type 1 & Type 3.xlsx
• Site-Level Benchmark Data_Type 1.ods
• Site-Level Benchmark Data_Type 3.ods
• Statistical Release.odt
• Statistical Release.pdf
• Statistical Release_Appendix I.odt
• Statistical Release_Appendix I.pdf
• Technical Document.odt
• Technical Document.pdf

Benchmark Reports

In this category, you will find benchmark reports for the survey. If you experience any problems downloading the report(s) you need, please email Patient.Survey@cqc.org.uk and we can send you a copy directly.