Urgent and Emergency Care Survey 2018

This survey looks at the experiences of adults who have received care from an emergency department or an urgent care centre. The survey has been running since 2003.

Information on the 2018 survey is below, including survey instructions, reporting and results.

Information on this survey from other years can be found using the filter bar on the right of this page. You can contact the Survey Coordination Centre about the Urgent and Emergency Care Survey by email.

Design and Development

In this category, you will find documents relating to the design and development stage of the survey. This includes the survey development report detailing the full development process for the survey, ethical and information governance approvals.

Benchmark Reports

In this category, you will find benchmark reports for the survey. If you experience any problems downloading the report(s) you need, please email Patient.Survey@cqc.org.uk and we can send you a copy directly.

View all Benchmark Reports available for this survey


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