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Title:Newsletter: Service Pledge Tools: Making Patient Engagement a Reality. 
Overview:Patient engagement is a much-used term describing an essential healthcare concept. But what is it, why do it and how in reality can you deliver it effectively? A service pledge tool developed by Breakthrough Breast Cancer offers a tried and tested model. 
Abstract:None specified 
Location:None specified 
Publisher:Picker Institute Europe 
Date Published:November 2008 
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