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Title:Increasing response rates amongst BME and seldom heard groups - stakeholder consultation 
Abstract:This paper summarises a consultation with stakeholders about increasing response rates amongst Black and minority ethnic and seldom heard groups to the NHS acute inpatient survey. Although the focus is acute surveys, the work has implications for other surveys in the patient survey programme and included consultation with some primary care trusts. 
Author:Helen Sheldon 
Publisher:Picker Institute Europe 
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