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Title:Newsletter: Listening to Patients' Views 
Overview:Improving Patients' Experience is a newsletter published regularly by Picker Institute Europe. It is produced in response to the NHS Patient Survey Programme for Trusts looking at ways to improve the quality of services they provide. This newsletter is designed to inspire changes in practice and to promote the sharing of good ideas. Each issue will focus on a particular aspect of patient care. The theme for Issue 9, May 2004 is Listening to Patients' Views and it features practical examples of good practice on this area. 
Abstract:None specified 
Location:None specified 
Author:Danielle Swain 
Publisher:Picker Institute Europe 
Date Created:May 2004 
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