Download document

Do you need software?

In order to view downloaded PDF documents you will need Adobe Acrobat Reader installed on your computer.

>> Further information

Get Acrobat Reader

Title:Newsletter: Improving Information & Communication within the Emergency Department 
Overview:Improving Patients' Experience is a newsletter published regularly by Picker Institute Europe. It is produced in response to the NHS Patient Survey Programme for Trusts looking at ways to improve the quality of services they provide. This newsletter is designed to inspire changes in practice and to promote the sharing of good ideas. Each issue will focus on a particular aspect of patient care. The theme for Issue 8, January 2004 is improving information & communication within the emergency department. It covers the main issues from the National Emergency Department patient Survey, suggestions for improvement and examples of good practice on this area. 
Abstract:None Specified 
Location:None specified 
Trust Type:Acute or Multi-Service Trust 
Survey Type:Emergency Department 
Author:Danielle Swain 
Publisher:Picker Institute Europe 
Date Created:December 2003 
Download now