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Title:Key findings report: General Practice 2002 
Overview:The 2002 General Practice Survey repeats the first survey among general practice patients carried out in 1998. Postal questionnaires were sent to 263,100 individuals in England (sampled from the electoral register) during the spring of 2002. Over 145,000 usable questionnaires were returned (a response rate of 58.2%). This national report focuses on changes in the responses given between 1998 and 2002. To facilitate comparison, the results have been analysed using the 'problem score' methodology. The analysis looks at changes between 1998 and 2002 for the total population and for subgroups (by age, gender, social class, ethnic group and region, i.e. comparing London with the rest of the country). 
Abstract:Contents: Summary; Introduction; Contacting the surgery; Prompt and convenient access; Respect and dignity; Confidence in clinical skills; Involvement and choice; Information and education; Environment and facilities; GP preference; Nurses; Out of hours care; Referrals; Appendices: A. Methodology; B. Characteristics of the sample; C. Problem scores. 
Category:Published results - General Practice Survey 2002 
Trust Type:Children's NSF 
Survey Type:General Practice GP 
Author:Richard Boreham, Colin Airey, Bob Erens and Roseanne Tobin (National Centre for Social Research) 
Publisher:Department of Health 
Date Published:July 2003 
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