Research Publications

Many studies have used data or questionnaires from the NHS Patient Survey Programme as part of original research. This page lists academic publications that draw upon the programme - either by using survey data for secondary analysis or by using questionnaires from the programme for new collections*.

This page was last updated on the 4th March 2014. If you would like to register additional publications, please contact the survey co-ordination centre at


Greaves, F., Laverty, A. A., Cano, D. R., Moilanen, K., Pulman, S., Darzi, A., & Millett, C. (2014). Tweets about hospital quality: a mixed methods study. BMJ Quality & Safety, bmjqs–2014–002875. doi:10.1136/bmjqs-2014-002875

Black, N., Varaganum, M., & Hutchings, A. (2014). Relationship between patient reported experience (PREMs) and patient reported outcomes (PROMs) in elective surgery. BMJ Quality & Safety, bmjqs–2013–002707. doi:10.1136/bmjqs-2013-002707

Hewitson, P., Skew, A., Graham, C., Jenkinson, C., & Coulter, A. (2014). People with limiting long-term conditions report poorer experiences and more problems with hospital care. BMC Health Services Research, 14(1), 33. doi:10.1186/1472-6963-14-33


Dixon-Woods, M., Baker, R., Charles, K., Dawson, J., Jerzembek, G., Martin, G., … West, M. (2013). Culture and behaviour in the English National Health Service: overview of lessons from a large multimethod study. BMJ Quality & Safety, bmjqs–2013–001947. doi:10.1136/bmjqs-2013-001947

Sizmur, S., & K├Ârner, K. (2013). Equal rights, equal respect: an examination of differential inpatient experience. Diversity and Equality in Health and Care, 10(4), 237–248.

Sullivan, P. J., Harris, M. L., Doyle, C., & Bell, D. (2013). Assessment of the validity of the English National Health Service Adult In-Patient Survey for use within individual specialties. BMJ Quality & Safety. doi:10.1136/bmjqs-2012-001466


Bos, N., Sizmur, S., Graham, C., & van Stel, H. F. (2012). The accident and emergency department questionnaire: a measure for patients' experiences in the accident and emergency department. BMJ Quality & Safety, 22(2), 139–146. doi:10.1136/bmjqs-2012-001072

DeCourcy, A., West, E., & Barron, D. (2012). The National Adult Inpatient Survey conducted in the English National Health Service from 2002 to 2009: how have the data been used and what do we know as a result? BMC Health Services Research, 12(1), 71. doi:10.1186/1472-6963-12-71

Kendall, T., Crawford, M. J., Taylor, C., Whittington, C., Rose, D., & On behalf of the Guidance Development Group. (2012). Improving the experience of care for adults using NHS mental health services: summary of NICE guidance. BMJ, 344, e1089–e1089. doi:10.1136/bmj.e1089

Raleigh, V. S., Frosini, F., Sizmur, S., & Graham, C. (2012). Do some trusts deliver a consistently better experience for patients? An analysis of patient experience across acute care surveys in English NHS trusts. BMJ Quality & Safety, 21(5), 381–390.

Wolf, A., Olsson, L.-E., Taft, C., Swedberg, K., & Ekman, I. (2012). Impacts of patient characteristics on hospital care experience in 34,000 Swedish patients. BMC Nursing, 11(1), 8. doi:10.1186/1472-6955-11-8


Hargreaves, D. S., & Viner, R. M. (2011). Children's and young people's experience of the National Health Service in England: a review of national surveys 2001–2011. Archives of Disease in Childhood. doi:10.1136/archdischild-2011-300603

2010 and earlier

Peytremann-Bridevaux, I., Kolly, V., & Perneger, T. V. (2010). The association between body mass index and patients' experiences with inpatient care. International Journal for Quality in Health Care, 22(2), 140–144. doi:10.1093/intqhc/mzq005

Raleigh, V. S., Hussey, D., Seccombe, I., & Qi, R. (2009). Do associations between staff and inpatient feedback have the potential for improving patient experience? An analysis of surveys in NHS acute trusts in England. Quality and Safety in Health Care, 18(5), 347 –354. doi:10.1136/qshc.2008.028910

Reeves, R., & Seccombe, I. (2008). Do patient surveys work? The influence of a national survey programme on local quality-improvement initiatives. Quality and Safety in Health Care, 17(6), 437 –441. doi:10.1136/qshc.2007.022749

Howell, E., Graham, C., Hoffman, A., Lowe, D., McKevitt, C., Reeves, R., & Rudd, A. G. (2007). Comparison of patients' assessments of the quality of stroke care with audit findings. Quality and Safety in Health Care, 16(6), 450–455.

Jenkinson, C., Coulter, A., Reeves, R., Bruster, S., & Richards, N. (2003). Properties of the Picker Patient Experience questionnaire in a randomized controlled trial of long versus short form survey instruments. Journal of Public Health, 25(3), 197–201. doi:10.1093/pubmed/fdg049

Jenkinson, C., Coulter, A., & Bruster, S. (2002). The Picker Patient Experience Questionnaire: development and validation using data from in-patient surveys in five countries. International Journal for Quality in Health Care, 14(5), 353 –358. doi:10.1093/intqhc/14.5.353



  • Surveys in the NHS Patient Survey Programme are copyrighted material. Requests for reuse should be sent to in the first instance.